Customer Service Representative – Sample Cover Letter

Samantha Jones
123 Main Street, San Francisco, CA 94122
Home : 415-555-0000 Cell: 415-555-0000


Dear Mr. Sheffield,

This letter is to express my interest in the Customer Service Representative position you recently advertised in the Gazette. I believe the advertised position would be an ideal fit with my experience. As an experienced customer service professional, I am adept at managing day to day work flow activities and effectively interacting with customers and keeping them engaged.

My resume outlines my skills and expertise in handling customer calls, emails and chat messages to the best of their satisfaction.

I believe all aspects of my past experiences can benefit the organization and few are noted:

  • Ability to prioritize work as per business needs
  • Exceptional verbal communication skills in English
  • Professional Demeanor and expertise in client servicing
  • Self-Starter and Flexible Team Player with the ability to work effectively in any environment

I am a great individual and team player at the same time which I have demonstrated in the various roles that I have worked on previously. I can prioritize my work as per business needs and deliver as per the desired timelines which have significantly contributed to my growth in this field.

Do let me know if you would like to discuss on the position and my profile to take this forward. My contact information is noted in the resume.


Samantha Jones

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