Customer Service Representatives Job Description

Customer Service Representatives handle existing and potential clients by answering their questions, resolving any customer complaints. They receive customer feedback on all the company’s products and services and pass it to the concerned department. They store and update client data, settle administrative transactions for customers, open new customer accounts. They follow up with customers to… Continue reading Customer Service Representatives Job Description

Customer Service Representative – Sample Resume

Customer Service Representative Sample Resume Customer Service Representative Resume writing primarily involves highlighting your skills with the open job position. If the employer has asked about the communication skills, you can present your expertise in written and verbal communication skills with specifying the roles in which this skill was used extensively. Skills are the unique… Continue reading Customer Service Representative – Sample Resume

Customer Service Representative – Sample Cover Letter

Samantha Jones 123 Main Street, San Francisco, CA 94122 Home : 415-555-0000 Cell: 415-555-0000 email@example.com ================================================================================ Dear Mr. Sheffield, This letter is to express my interest in the Customer Service Representative position you recently advertised in the Gazette. I believe the advertised position would be an ideal fit with my experience. As an experienced customer service… Continue reading Customer Service Representative – Sample Cover Letter

Customer Service Representative – Interview Questions and Answers

Customer Service Representative- Top 10 interview questions and answers Customer Service Representatives spend majority of their time on the phone, email or chat dealing with customer queries and help in resolution of their grievances. Customer Service Representatives ensure that all the queries of the customers are resolved and they receive current and up to date… Continue reading Customer Service Representative – Interview Questions and Answers